Quick contact info

Your local plumber. Your best choice for plumbing services in Brisbane and on the Gold Coast

icon_widget_image The team are ready all hours, 7 days a week. icon_widget_image GOLD COAST: West Burleigh Road Burleigh Heads, 4220 icon_widget_image BRISBANE: Oxford Street Bulimba, 4171 icon_widget_image 1300 246 627 icon_widget_image info@nationalplumbers.com.au
        
OPEN 7 DAYS A WEEK – 7AM – 5.00PM

QBCC Lic: 15073983

Here are two common problems we face on a daily basis related to having no hot water and what is likely to be the cause.

PROBLEMThere is no water coming out of all the hot water taps

This is likely a plumbing issue and usually associated with the cold water inlet to the heater. Check to see if the cold water inlet valve is turned on. 

This is usually found on the pipe that feeds into the heater on the lower side of the unit. If the valve is on then it could be that the pipes or valves are clogged and may need dismantling to cleanout. We suggest this be done by a licenced plumber.

PROBLEMThe water coming out of all the hot taps is cold

Have you simply run out of hot water? You may have used too much hot water and it may need to reheat. If your heater is small, it is unlikely to be on an ‘off-peak’ electricity tariff, therefore, it should heat up within an hour. If your heater is a larger unit it may be on an “off-peak” tariff and may take up to 24 hours to heat up again.

If you are confident that you haven’t run out of or used too much hot water then you will need to identify if your issue is a plumbing or electrical problem.

This is really easy to do. You can do this by checking the relief valve on the hot water heater. The relief valve is usually the only valve that is connected directly into the tank and it can be found towards the top of the tank.  Pull the lever to the relief valve and allow water to flow from the pipe connected to it. Touch the pipe but be careful not to grab the pipe as it may be very hot and you could burn yourself.

If the pipe is hot, then it is likely a plumbing issue. If the pipe is cold, then it is usually an electrical issue. Things can get quite technical from here and it is recommended that you contact a qualified person to resolve the issue. 

For all your emergency and general plumbing needs throughout Brisbane and the Gold Coast, you can rely on National Plumbing. We are open 7 days, have no call out fees and offer a same day service. You can call us on 1300 246 627.